At Koby's Coffee Shop, we strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied with your order, we are here to help.
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you need to exchange an item for the same item, send us an email at [email protected] and send your item to: Koby's Coffee Shop, 123 Coffee Lane, City, State, Zip.
If you have any questions about our Refund Policy, please contact us at [email protected].